As automation begins to make its mark across many different industries in today’s world, the effect it has on travel has been vast. The aviation industry has been one of the fastest adopters given the complicated nature of managing such an intricate process. Let’s take a look at five automation trends to be aware of this year.
A focus on operational growth & excellence
CEOs are placing their bets on mechanisms that provide their organization with an opportunity to grow. As recovery from the pandemic continues to increase, leaders are focused on finding ways to improve upon their current processes with the tools they have at hand. Difficulty scaling is an immediate obstacles decision makers are faced with when looking to grow their organizations capabilities. Automation, simply put, allows for a bridge to cross the gap between people and process. Tools such as robotic process automation (RPA), Intelligent Automation (IA), Artificial Intelligence (AI), and Machine Learning (ML) can provide that path.
Missing out on full benefits
Because technology is merely an extension of human ability, poor implementation can lead to major disappointment in results and leave decision makers feeling as though they were fed false promises in what AI could provide. Operations teams must be involved throughout the process to receive maximum output when introducing technology. Automation and Continuous Improvement experts can provide guidance to home in on the accuracy when planning as opposed to beginning with poor planning.
In 2018, $1.3 trillion was spent on digital initiatives globally, yet 70% was wasted on poor planning (Industry Week)
Poor strategy leads to poor results
As alluded to in the previous trend, poor planning from the start can doom automation implementation initiatives. While previously believed to require an experimental “hit it and hope” approach, digital transformation has evolved into a science when it comes to implementation. Through the utilization of the toolbox approach, a robust mix of technologies and strategies is implemented to create a unique solution fitted for specific needs. These strategies and methodologies enable the organization to take a measured approach rather than one full of guesswork with costly trial and error.
Low adoption rates and engagement
A major obstacle when it comes to adding an automation factor during a digital transformation stems from a poor adoption rate. Many people are often fearful or misunderstand the role technology plays in their position which leads to avoidance and low engagement with the new tools. It cannot be overstated that the relationship between technology and people is one of synergy rather than replacement. Providing information and proper training for those who will encounter the technology the most is a key aspect in its successful implementation. Organizational change management allows for people to become a part of the solution which in turn increases collaboration, employee satisfaction, and ultimately, productivity.
Battling talent shortage
The truth of the current talent market is one of mass change and shuffling. As people move to pursue other opportunities, automation has the potential to create a better environment for employers battling talent shortages as well as those who stay in their roles. Automation can remove mundane tasks and allow for employees to focus on more fulfilling projects while simultaneously optimizing business functions; both aspects have the capability to prevent employee turnover through empowerment leading to happier employees. Happy employees directly correlate to higher quality output and higher retainment percentages.
It is expected that 40% of American employees will look to leave their current job within the next 3-6 months without a job lined up. (McKinsey)
Effectively executing on automation in 2023 can be the difference between being left behind or gaining ground on competitors. FPT Software has the knowledge and expertise to provide the best approach to each trend and guide your organization throughout the digital transformation process from roadmap design to personalized implementation.
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